Executive Class Move Letter of Thanks – A. Graham

September 16, 2010

Once again, congratulations to our Parma, Ohio NAVL team who received this great Executive Class move letter from a recent client.

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Hi Tina,

I wanted to take a moment to provide my feedback regarding the recent move of our household belongings performed by Executive Class. Shawn MacMurray and his team were nothing short of excellent. They were on time, explained the packing, loading, moving, and unpacking efforts thoroughly, answered all of our questions, addressed all of our concerns, eased all of our worries, and treated our family with the utmost respect. Shawn, Jamie, and Eddie were a great group of individuals and we were very pleased to see them on both ends of the move. They handled our belongings as if they were their own and went out of their way to make sure we were satisfied with every step of the process. They were as professional and hardworking a team as I’ve worked with in a long time.

This being my first corporate move, I couldn’t have asked for a better outcome. Please pass along my feedback to Shawn and his team, as well as their dispatcher.

Thanks again for all of your support as well – the entire move was relatively stress free due to the efforts of teams such as yours. Take care and have a great day.

Regards,

A. Graham, P.E.

Engineering Manager – U.S.

Power Systems Engineering

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